SHIPPING & RETURNS
Shipping Options & Charges
Domestic US shipping
Returning a Purchase All returns (excluding Special/Custom orders) must be made within 10 days to qualify for a refund (less shipping charges). A restocking fee of 30% will be deducted from the final payment or an in store credit may be issued. To return an item please call our Customer Service Department at 1-877-ZHAVERI (942-8374) to obtain an Authorization. You will also be advised as to which one of our service centers you should ship the item to at that time. For your protection, please insure all packages for the total dollar amount of the items being returned. We do not accept responsibility for items shipped back to us incorrectly causing damage or wrongly insured. NOTE: No returns will be accepted without an Authorization. |
Returning a Gift
When items are returned, we will credit the original purchaser's credit card, or issue an in store credit. If you are returning an incorrectly shipped or defective item, call our Customer Service Department at 1-877-ZHAVERI (942-8374) for assistance, and possible reimbursement of shipping charges.